Business Sales Supervisor

About Lebara Mobile KSA

Labara Mobile KSA is a leading telecommunications company and a multi-award-winning virtual network operator (MVNO) providing high-quality mobile services across the Kingdom. We operate in the telecom industry, focused on transforming the sector by delivering affordable, reliable, and customer-centric products that help people stay connected with their loved ones worldwide.

Job Objectives:

As part of the business sales supervisor rules to handle 2 parts, the corporate section (B2B) and the manpower section (B2C), the job task is created to make sure that the business is going smoothly and efficiently

Key Duties & Responsibilities

• Develop and maintain strong, long-term relationships with key accounts.
• Serve as the lead point of contact for all customer account management matters.
•  Understand client needs and objectives to provide customized solutions.
• Achieve sales targets and account growth through upselling and cross-selling.
• Prepare regular reports on account status, forecasts, and opportunities.
• Work closely with internal teams (e.g., Sales, Marketing, Product, and Support) to ensure timely delivery of products and services.
• Resolve client issues and complaints promptly to maintain trust.
• Stay updated on industry trends, competitor activity, and customer feedback.

Minimum Job Qualifications Requirement (Academic, Training, Languages, etc.) 

•  Bachelor's degree in Business Administration, Marketing, or a related field.
• Fluency in English & Arabic.

Minimum Work Experience:

• 2 to 3 years of experience in Corporate & Business Sales 
•  Preferably, the Telecommunication industry
•  Proven work experience as a Key Account Manager or similar role.
• Strong interpersonal and communication skills.
• Ability to manage multiple accounts and meet deadlines.
• Proficiency in CRM software and Microsoft Office Suite.