Compliance Manager

About Lebara Mobile KSA

Labara Mobile KSA is a leading telecommunications company and a multi-award-winning virtual network operator (MVNO) providing high-quality mobile services across the Kingdom. We operate in the telecom industry, focused on transforming the sector by delivering affordable, reliable, and customer-centric products that help people stay connected with their loved ones around the world.

Job Objectives:
The Compliance Manager is responsible for ensuring that the company operates in full adherence to telecommunications laws, regulatory requirements, and internal policies. This role acts as the primary shield against regulatory risks and the main bridge between the company and government authorities, ensuring that all products, services, and commercial activities align 
with the prevailing legal landscape.

Key Responsibilities

• Secure and manage all necessary approvals and licenses from government and regulatory bodies (e.g., CITC/CST) for the company’s new products, services, and promotional offers.
• Act as the lead responder to any notices of violation or inquiries from government entities, coordinating with internal departments to investigate, resolve, and mitigate penalties.
• Represent the company as the primary liaison in meetings with regulatory and government authorities, maintaining professional institutional relationships.
• Review commercial contracts, agreements, and partnerships from a regulatory and 
  A compliance perspective to ensure they do not breach sector-specific laws.
• Policy & Procedure Oversight: Evaluate and update internal policies and standard operating procedures (SOPs) to ensure they reflect current regulatory obligations.
• Design and implement initiatives to promote a culture of integrity and compliance across all levels of the organization through training and awareness programs.
• Prepare and present periodic compliance reports to the Board Committees, highlighting the current compliance status, regulatory updates, and potential risk areas.
• Proactively monitor changes in telecommunications laws and regulations, providing impact assessments to senior leadership.
• Identify and assess compliance risks associated with business activities and develop robust mitigation strategies.

Minimum Job Qualifications Requirement (Academic, Training, Languages, etc.) 

• University degree (Business administration, Legal, telecom engineering)
• Excellent communication skills in Arabic and English (speaking, writing)

Minimum Work Experience

• 5–8 years of experience in the telecommunications sector, including at least 4 years in regulatory affairs and compliance.
• Must have experience with and a strong understanding of CST policies and regulations.